Beat Maker Pro help

How can we help?

From your first lesson to your subscription, find the answers you need. Choose a topic below or get in touch with our team.

Contact support

Questions & answers

Your first beats.

Do I need any musical experience?

No. Lessons show you which pad to tap and when, and score your timing. Start with a pack marked Easy and move up at your own pace.

What are the tabs at the bottom of the app?

Game is career mode, Learn is where you browse sound packs and their lessons, Pad is free play, My Music holds your recent packs and recordings, and Custom is where you build your own kits.

How is my timing scored?

Each tap in a lesson is rated Perfect (within 50 milliseconds of the beat), Good (within 150 milliseconds), Early, Late or Miss. Your ratings add up to a score out of 100%. How lessons work.

How do I unlock the next lesson?

Score 51% or more on the current lesson. If you are stuck on a lesson you failed, you can also skip it by watching a short video, except for the last lesson of a pack.

Questions & answers

Sound packs and kits.

How do I unlock a sound pack?

It depends on the pack: some are free, many unlock after a short video, others when you reach a new level or open a chest in career mode, and premium packs come with the subscription. Each pack shows how to unlock it.

If I watch a video to unlock a pack, is it unlocked for good?

Yes. A pack unlocked with a video stays unlocked.

Does the subscription unlock every pack?

No. It unlocks the video packs and the premium packs. Packs earned by leveling up and packs hidden in career mode chests are earned by playing, with or without the subscription.

Can I make my own pack?

Yes. In the Custom tab, pick sounds from the library, place them on 12 pads and save your pack. More about custom packs.

Questions & answers

Your recordings.

How do I record a beat?

On the pad screen, tap REC, play, then stop. Listen back, give your recording a name and save it.

Is recording free?

Recording is free on Android. On iPhone and iPad, it is part of the subscription.

Where are my recordings and how do I share them?

In the My Music tab. From there you can play, rename, delete or share a recording as an audio file, using the share options of your phone.

Why did one of my recordings disappear?

Recordings made with a pack based on an original song by another artist, marked “Original by” in the app, are kept for 30 days. A recording is also removed when its pack is no longer available, for example if you delete the custom pack you used.

Questions & answers

Sound and timing.

My taps sound late. What can I do?

Wireless headphones can add a delay to the sound. For lessons and free play, use the phone speaker or wired headphones. In career mode, the app adjusts automatically when it detects Bluetooth headphones. Read the guide.

Can I change the tempo or add effects?

No. The pads play the sounds of the pack as they are, without effects or tempo control. You set the pace with your taps, and lessons play each beat at its own tempo.

Do I need an internet connection?

A few packs come with the app. Other packs, their lessons and career mode songs are downloaded when you open them, so you need a connection the first time.

Can I turn off vibrations or interface sounds?

Yes. In Settings, switch off Feedback Haptic or Sound effects.

Questions & answers

Free version & subscription.

What does the subscription include?

It removes the ads, unlocks the video packs and the premium packs and, on iPhone and iPad, recording. Prices, trial and terms are shown in the app before you subscribe.

How do I cancel my subscription on iPhone or iPad?

Open Settings → your name → Subscriptions, select Beat Maker Pro, then Cancel Subscription. You can also get there from the app: Settings → Subscription → Manage subscription. If there is no cancel button or an expiration message is shown, it is already canceled.

How do I cancel my subscription on Android?

Open your subscriptions in Google Play with the account you subscribed with. Select Beat Maker Pro, tap Cancel subscription and follow the instructions. Uninstalling the app does not cancel a Google Play subscription.

I subscribed, but the app does not recognize it. What should I do?

On iPhone and iPad, open Settings → Subscription in the app and tap Restore purchase. If that does not work, or if you are on Android, contact our support team with your phone model and the store you used.

Questions & answers

A little about Beat Maker Pro.

Who makes Beat Maker Pro?

MWM, the French mobile app studio behind edjing Mix and Color Pop. The app launched in 2018. Read the Beat Maker Pro story.

Which languages is the app available in?

14 languages, including English, French, Spanish, Portuguese, German, Italian, Japanese and Korean.

Where can I read the privacy policy and terms?

See the Privacy Policy and the Terms of Use.

A guide for your next step.

Looking for a walkthrough? Learn the basics of a beat, how drum pads work and how to practice your timing.

Explore the guides

Let’s sort it out together.

In the app, open Settings, then Contact us: your message includes the details our team needs. You can also write to us directly with your phone model, app version and store.

support-drumpad@mwmapps.com